info@accentmedicalspa.com   |   (609) 652-6550
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Policies

Consultations

We are dedicated to helping you achieve your skin care goals. Therefore we offer personalized consultations to better understand each individual’s skincare needs. Dr. DeLorio and her licensed medical estheticians partner with you to design an individualized treatment plan that will best meet your expectations.

Scheduling

We will require a valid credit card, to secure your appointment when booking. Appointments are preferred, but not always necessary. If we have time available we will be happy to provide your desired treatment. We are often booked months in advance and recommend you schedule your appointment in advance so you are able to have the day and time that works best for you.

Check-in

Please arrive at least 10 minutes prior to your scheduled appointment time. To ensure safe medical spa treatment, we require that all new patients fill out skin care and health/medical history information and treatment consent forms.

Cancellations

Accent Aesthetics is dedicated to providing you with the highest caliber of treatment in a compassionate, attentive and professional manner. We strive to give each client the most personal and rewarding visit. This is our promise to you. We ask in return that when scheduling your appointment you fully understand our appointment policies.

At Accent Aesthetics, your appointment is scheduled with a professional, whose time is allocated exclusively for your scheduled treatment. The full cost of your service or a charge of $150 physician fee will be charged to the credit card on file if a patient cancels their appointment within 24 hours of the scheduled time, or if a patient does not show up for their appointment and we are unable to fill that slotted time. This can be credited toward a future appointment made and kept in the next two weeks. We reserve the right to make exceptions for clients with valid emergencies.

Rescheduled appointments are subject to availability.

We appreciate your understanding, value your patronage and look forward to a lasting professional relationship.

Late Arrivals

Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time. If you are not able to be on time we will do our best to complete as much of your treatment as possible. If time does not permit your appointment to be completed, it will have to be rescheduled.

Children

Childeren 10 and older are welcome for treatments if accompied by parent or with a prior signed waiver. For your enjoyment and their saftey, we request that you leave babies and small children at home.

Turn off cell phones and electronic devices. 

This is your time to relax and be in the moment. Inform our front desk staff if you have any special needs or concerns to allow us to ensure your time spent with us is a memorable experience.

Gratuity

Gratuities are never expected, but greatly appreciated. For spa parties 20% gratuity will be automatically charged.

Discounts

Promotions and discounts cannot be combined. Care Credit cannot be used with special promotional pricing.

Personal Belongings

Personal belongings are the full responsibility of the spa guest. Please leave valuables at home.

HIPPA

HIPPA regulations can be found here.

Prices are subject to change without notice.